Related skills
data analytics customer support excel📋 Description
- Investigate complex issues reported by users.
- Communicate progress of issues/fixes to technical and non-technical users.
- Apply problem-solving and creativity to derive solutions where needed for users.
- Guide users through sophisticated solutions.
- Prioritize customer cases within your queue; raise bugs when appropriate.
🎯 Requirements
- Graduate or early-career analyst with data analytics tools and Excel.
- Degree in Mathematics, Physics, Electronic Engineering, or Computer Science.
- Quick learner eager to understand sophisticated systems.
- Genuine passion for problem-solving and persistence.
- Analytical with a methodical approach.
- Good communication skills to convey technical info clearly.
🎁 Benefits
- DEIB-focused culture and belonging.
- Opportunity to learn the Anaplan product from a technical perspective.
- Collaborative work with cross-functional teams (Engineering, Product, Operations, CS, Support).
- Hybrid in-office schedule: at least two days per week.
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