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azure linux windows macos active directory📋 Description
- Provide IT Support by triaging incidents and requests.
- Support PC hardware, desktop OS, and application software.
- Perform standard Image Deployment process.
- Provide escalated technical support.
- Identify and report system issues to vendors; monitor resolution.
- Asset checks and inventory; maintain stock levels with Asset Manager.
🎯 Requirements
- 2-6 years IT or service desk experience.
- Strong knowledge of Windows, MacOS, Linux.
- Azure, O365, Active Directory, IAM Tool (Saviynt).
- JAMF experience.
- Ability to prioritize tasks and communicate well.
- Graduate degree in Information Technology.
🎁 Benefits
- Remote-first working model.
- Some roles may be hybrid.
- Employee-led diversity and inclusion networks.
- Annual charity and volunteering initiatives.
- Global sustainability initiatives.
- Global wellbeing days and monthly wellbeing webinars.
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