Related skills
saas project management change management implementation cross-functional collaboration📋 Description
- Own technical configuration for defined Ashby customers.
- Partner with an Implementation Specialist to confirm requirements.
- Lead tailored configuration of native platform functionality.
- Define and execute a pre-go-live testing plan.
- Document final configurations for visibility and ongoing optimization.
- Pathway into the Senior Implementation Specialist role.
🎯 Requirements
- Complex SaaS implementation and project management; remote-first; travel <5%.
- Customer-centric: tailor configurations; build strong relationships.
- Technical proficiency with a complex product; curious and creative.
- Critical thinking and solutions orientation; risk mitigation.
- Best practices and recommendations for software usage.
- Change management experience; help customers adopt new systems.
- Cross-functional collaboration across CS, Sales, Product, Eng, and Ops.
🎁 Benefits
- Remote-first culture with flexible collaboration.
- Pathway to Senior Implementation Specialist role.
- Focus on customer value and deep product expertise.
- Ownership, principled thinking, and clear communication.
- Inclusive and diverse workplace.
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