Related skills
data management process improvement case management hr operations hr shared services๐ Description
- Process backend HR transactions: General Employee Queries, Benefits, Payroll, and Compensation
- Meet SLA targets and adhere to Standard Operating Procedures
- Learn and perform transitioned processes; gain SME in departments
- Deliver high-quality service and follow SOPs for internal customers
- Assist in Data Management tasks: Audits, Reporting, Data Entry/Update
๐ฏ Requirements
- 2-5 years in HR Operations/Shared Services for EMEA
- Eye for detail and process adherence
- Self-starter with intrinsic motivation
- Independent work with minimal supervision
- Open to work in a 24x7 shift
- Proficient with ticketing tools and HRSS targets
๐ Benefits
- Comprehensive benefits and culture at MongoDB
- Disability accommodations in application/interview
- Wellbeing programs, fertility assistance, parental leave
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