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customer service scheduling home health medicare oasis📋 Description
- Provide superior customer service and quality home care
- Support the client services manager in coordinating client services and scheduling issues
- Build lasting relationships with clients, referral sources, payors and community organizations
- Develop strong, communicative relationships with the team
- Monitor metrics to support fiscal management (admissions, Medicare %, referrals rejected by reason, etc.)
- Partner with the team and Clinical Managers to supervise and support field employees
🎯 Requirements
- Bachelor degree is preferred, Associates at minimum
- Prior knowledge/experience with Medicare and OASIS a plus
- Prior medical office or home care experience preferred
- Demonstrated record of taking on increased responsibility (goal achievement)
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
🎁 Benefits
- BAYADA offers stability and national presence with a family-owned culture
- Newsweek’s Best Place to Work for Diversity
- Newsweek’s Best Place to Work for Women
- Newsweek’s Best Place to Work (overall)
- Newsweek’s Best Place to Work for Women and Families
- Glassdoor Best Places to Work
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