Related skills
payments ai llms automation risk_operations📋 Description
- Define and own North American Risk Operations Strategy aligned with global risk frameworks.
- Translate strategy into OKRs, roadmaps, and operating plans for fraud, disputes and credit risk.
- Build and develop a diverse leadership bench in the US.
- Own end-to-end NA payments risk ops performance (SLA, quality, loss metrics).
- Work with Product/Engineering to evolve risk tooling (rules engines, AI workflows).
- Champion automation and AI to reduce manual work while maintaining controls.
🎯 Requirements
- 10+ years in payments/fintech/acquiring; 3+ years people mgmt.
- Deep expertise in consumer fraud/transaction risk or merchant/credit risk.
- Proven track record managing senior ICs in multi-location teams.
- Strong stakeholder mgmt and communication with executives, external partners.
- Ability to operate in ambiguity and drive outcomes in fast-growth environments.
- Bachelor’s degree or equivalent practical experience.
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