Associate Director, Customer Engagement

Added
3 days ago
Type
Full time
Salary
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Related skills

enterprise software jira confluence stakeholder management healthcare

πŸ“‹ Description

  • Lead implementation teams to deploy products for customers at contract start.
  • Manage 6-8 active projects concurrently.
  • Execute and maintain project plans; monitor issues; track risks.
  • Track progress and prepare status reports for clients and teams.
  • Coordinate customer communications and prepare for meetings.
  • Run data dashboards post-implementation to show ROI and health.

🎯 Requirements

  • Bachelor's degree and/or relevant experience.
  • 8+ years leading software development projects.
  • Healthcare experience preferred.
  • Expertise in technical implementations.
  • Client-facing experience in enterprise software.
  • Experience with JIRA, Confluence, and PM tools; PMP a plus.

🎁 Benefits

  • Flexible PTO
  • Health, dental, and vision coverage
  • HSAs employer contributions
  • Generous parental leave policy
  • Life insurance for employees
  • Home office stipend
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