Associate Customer Success Partner

Added
25 minutes ago
Type
Full time
Salary
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Related skills

slack salesforce jira notion zoom

πŸ“‹ Description

  • Serve as the primary strategic partner for customers, owning value realization.
  • Align customer goals to platform capabilities to drive impact.
  • Build multi-threaded executive relationships through regular updates.
  • Lead strategic reviews and growth planning for programs.
  • Partner with Insights to deliver off-platform analysis and benchmarks.
  • Use data to identify opportunities, risks, and drive growth.

🎯 Requirements

  • 1+ years in a strategic, customer-facing role.
  • Proficient in Salesforce, GSuite, Zoom, Slack, Notion, Jira.
  • Skilled at leading executive conversations and connecting outcomes to platform value.
  • Comfortable navigating complex organizations from users to C-suite.
  • Experienced in translating data into narratives, insights, and strategies.
  • Highly organized, self-directed, proactive in managing a dynamic book of business.

🎁 Benefits

  • People: collaborative colleagues.
  • Guidance: training and tools from day one.
  • Surprise meal stipends for remote meals.
  • Work/life harmony: vacations, holidays, wellness, parental leave.
  • Whole Health Package: medical, dental, vision, life, disability.
  • Savings: 401k (USA) plan.
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