Associate Customer Success Operations Manager - Spanish Speaker (On Contract)
Related skills
salesforce jira excel spanish adtech๐ Description
- Provide day-to-day ops and technical support for publishers in Spain.
- Explain technical concepts to non-technical stakeholders in Spanish and English.
- Onboard and implement publisher workflows using defined processes.
- Analyze reports to identify performance trends and simple anomalies.
- Translate data into clear, actionable insights for clients.
- Stay up to date with PubMatic's products and adtech ecosystem changes.
๐ฏ Requirements
- 1-2 years experience; Fluent in Spanish (written and spoken).
- Strong written and verbal English communication.
- Basic understanding of digital advertising or publisher monetization.
- Familiarity with header bidding, OpenRTB, or SSPs (hands-on not required).
- Interest in mobile monetization and ad SDKs.
- Proficient with Excel/spreadsheets; able to analyze data.
๐ Benefits
- Hybrid work schedule: 3 days in office, 2 remote.
- Healthcare insurance and paid leave benefits.
- Broadband reimbursement and in-office snacks/catered meals.
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