Associate Customer Success Manager (CSM)

Added
22 hours ago
Type
Full time
Salary
Salary not provided

Related skills

crm customer success saas onboarding training

πŸ“‹ Description

  • Support new customers during onboarding and activation
  • Lead onboarding kickoff calls to align goals
  • Walk customers through platform features and workflows
  • Explain product capabilities for customers' needs
  • Encourage early usage and user engagement

🎯 Requirements

  • 2+ years in customer success/relationship/account mgmt (Digital Security, SaaS, or Software)
  • Strong communication and confidence speaking with customers
  • Friendly, helpful, and professional attitude
  • Organized with strong attention to detail
  • Able to learn new systems and explain them to others
  • Experience delivering training, demos, or presentations

🎁 Benefits

  • Competitive compensation and comprehensive benefits
  • Generous paid time off and holidays
  • Family-friendly leave policies and supportive programs
  • Health and wellness support including medical cover and gym reimbursements
  • Education assistance and professional development
  • LinkedIn Learning access and continuous learning resources
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