Related skills
crm saas onboarding dns pki📋 Description
- Onboard new customers and guide adoption
- Lead onboarding kickoff calls to align goals and expectations
- Walk customers through platform features, navigation and workflows
- Explain product features in simple terms and answer questions
- Coordinate with Validation teams to ensure required validation steps are completed
- Keep customer notes and onboarding progress up to date in internal systems
🎯 Requirements
- 2+ years customer success/relationship/account management experience in the Digital Security, SaaS or Software sector
- Strong communication skills and confidence speaking with customers
- Friendly, helpful, and professional attitude
- Organized with good attention to detail
- Comfortable learning new systems and explaining it to others
- Experience delivering training, demos, or presentations
🎁 Benefits
- Competitive compensation and comprehensive benefits
- Generous paid time off, including holidays
- Family-friendly leave policies
- Health and wellness support, including medical cover
- Education assistance and professional development opportunities
- LinkedIn Learning access and continuous learning resources
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