Related skills
crm saas dns pki customer success tools📋 Description
- Onboard customers and drive platform adoption
- Lead onboarding kickoff calls to align goals
- Walk customers through features, navigation and workflows
- Encourage early usage and engagement across users
🎯 Requirements
- 2+ years in CS/relationship/account mgmt in SaaS
- Japanese language proficiency is a plus
- Strong communication and customer-facing skills
- Friendly, helpful, professional attitude
- Organized with strong attention to detail
- Familiarity with CRM or CS tools
🎁 Benefits
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
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