Associate Customer Success Manager

📋 Description

• Listen and ask insights to understand customers' security goals
• Build relationships and coordinate across teams to stay aligned
• Be operationally diligent and meet every expectation on time
• Distill trends from data to address root causes for customers
• Poke fun at executives to keep humility in check

🎯 Requirements

• Desire to delight customers and inspire change
• Flexible and open to startup challenges
• Clear verbal and written communication for technical audiences
• Prioritize multiple customers while managing expectations
• Knowledge of security technologies
• 3+ years of relevant professional experience

🎁 Benefits

• Deepen security market expertise and risk mitigation
• Expand your network of security leaders across industries
• Build a foundation of excellent service delivery
• Time and opportunities for notable experiences at Expel or beyond
• Hands-on with industry-leading security tech and analysis methods
• Practice communication across technical, management, and exec audiences