Related skills
forecasting salesforce salesloft gainsight gong📋 Description
- Own a portfolio of 150–300 customers with retention, adoption, and expansion outcomes
- Proactively engage customers through calls, meetings, and campaigns to drive value
- Monitor health signals, usage data, and renewal indicators to prioritize actions
- Lead renewal strategy and execution, reducing risk and securing partnerships
- Identify and drive expansion opportunities in partnership with Sales
- Run scalable motions (segmentation, automation, 1:many) to maximize impact
🎯 Requirements
- 2+ years of experience managing a large or high-volume portfolio of accounts
- Proven success owning renewals, retention, or expansion targets
- Comfortable making frequent proactive calls and running many customer conversations weekly
- Strong prioritization skills and ability to manage 150–300 accounts effectively
- Data-driven and outcomes-focused; you measure success and adjust quickly
- Experience with scalable or tech-touch customer motions
🎁 Benefits
- Health & Wellness: Medical benefits with employer contributions to premiums
- Work From Home: Fully remote company with monthly tech stipend
- Supporting ALL Families: Parental leave, fertility support, adoption, and more
- Financial Wellbeing: 401(k) with employer match
- Time Off: Flexible PTO, sick time, holidays
- Professional Development: Annual learning allowance for courses
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!