Associate Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
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salesforce saas roi gainsight value plans

πŸ“‹ Description

  • Help customers realize value from Tanium, driving renewal and upsell.
  • Collaborate with account teams, Sales, Solution Engineers, and domain architects.
  • Lead adoption of the Tanium platform to improve retention and expansion.
  • Build relationships with customers to align Tanium with business needs.
  • Work with senior team members to map customer complexity and plan expansion.
  • Maintain a strong understanding of Tanium solutions and their value to customers.

🎯 Requirements

  • 1-3 years in Customer Success, Account Management, or SaaS roles.
  • BA/BS or equivalent experience preferred.
  • Strong communication and problem-solving skills.
  • Willing to learn Tanium tech and demonstrate value ROI.
  • Travel 5-15% within regional territory.

🎁 Benefits

  • Equity awards and a comprehensive benefits package.
  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Life, disability coverage and EAP.
  • 5 days of volunteer time off (VTO).
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