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crm salesforce saas gainsight📋 Description
- Drive customer outcomes to boost retention and expansion with cross-functional teams.
- Collaborate with senior teams to tailor adoption paths across customer segments.
- Develop and maintain relationships to align with business needs.
- Identify integration points to raise ROI and expand Tanium solutions.
- Drive adoption via value plans, tracking, and data updates (Salesforce/Gainsight).
- Support executive reviews with Sales and wider account team.
🎯 Requirements
- BA/BS or equivalent experience preferred.
- 0-3 years in CS/AM/Sales/Renewals; SaaS experience preferred.
- Has demonstrated consulting and project management skills.
- Working knowledge of endpoint technology.
- Strong communication and listening skills.
- Eager to learn technology foundations and become a technical advisor.
🎁 Benefits
- 5 days Volunteer Time Off (VTO).
- Equity awards.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Life, disability, and travel insurance.
- Wellness programs and employee assistance.
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