Related skills
account management customer success onboarding stakeholder management📋 Description
- Work directly with a portfolio of customers to define success and drive adoption and value
- Help customers identify and realize value from using Billtrust
- Develop understanding of customer needs, use cases, and objectives to leverage the platform
- Drive user adoption and change management within their organization
- Build and maintain strong relationships with key customer stakeholders
- Monitor and report on overall customer health and usage indicators
🎯 Requirements
- 0-1+ years experience in management consulting and/or value selling
- Experience working with C-Level executives and presenting analysis
- Understanding of key Financial Services and technology trends
- Experience working in large/complex opportunities with multiple stakeholders
- Ability to show value to customers by presenting periodic business reviews
- Proactive and collaborative attitude
🎁 Benefits
- Work from Anywhere: home, a coffee shop, WeWork
- A culture that lives its values
- Flexible working hours
- Open PTO and Sabbatical programs
- Paid parental leave
- Opportunities for growth and ERGs
- Recognition programs and company perks
- Comprehensive benefits package: medical, dental, vision, 401(k) with company match
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