Related skills
devsecops open source devops saas ci/cd📋 Description
- Lead structured customer motions to accelerate onboarding, adoption, and value.
- Help customers connect Sonatype capabilities to outcomes and success criteria.
- Provide proactive guidance on best practices and risk mitigation.
- Maintain a clear view of customer health; identify risk signals and drive mitigations with internal teams.
- Bring product and domain credibility to guide best practices and value realization.
- Operate in a scaled engagement model; execute repeatable plays and document insights and outcomes.
🎯 Requirements
- Experience in Customer Success, TAM, Solutions Consulting, or similar in B2B SaaS.
- Technical aptitude in DevOps, CI/CD, artifact management, OSS governance/security.
- Strong customer-facing communication to educate, influence, and lead structured conversations.
- Comfort prioritizing across a portfolio and executing with discipline.
- GenAI fluency and habit of using AI tools to improve execution.
- Familiarity with OSS governance, software supply chain, app security, or DevSecOps.
🎁 Benefits
- Parental leave
- Diversity & Inclusion programs
- Flexible working practices
- Disability accommodations available
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