Associate Customer Success Manager

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce saas excel cpq powerpoint

πŸ“‹ Description

  • Manage a global, complex customer book and drive adoption.
  • Conduct adoption analysis and joint planning to increase usage.
  • Lead value realization via stakeholder alignment and roadmap reviews.
  • Resolve technical issues quickly with cross-functional Conga teams.
  • Act as a facilitator, coach, and trusted advisor to customers.

🎯 Requirements

  • Bachelor's degree or equivalent hands-on experience.
  • 2-4 years in a customer-facing role across EMEA.
  • Consultative mindset: build trust by listening and tailoring solutions.
  • Proactive collaborator: self-starter who works effectively with others.
  • Strong communication and delivery: written, verbal, and project management.
  • Technical proficiency: Salesforce and Microsoft tools (Outlook, Word, Excel, PowerPoint).

🎁 Benefits

  • Vibrant, collaborative culture with growth opportunities.
  • Global customer base and high-impact work.
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