Associate Customer Success Manager

Added
18 days ago
Type
Full time
Salary
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Related skills

crm salesforce outreach zoom data-driven

πŸ“‹ Description

  • Manage a large portfolio with tech-touch engagement.
  • Drive end-to-end renewal lifecycle with outreach and negotiations.
  • Use data insights to identify at-risk and high-potential accounts.
  • Lead qualification and hand-offs to sales or expansion teams.
  • Design and optimize digital outreach and automation.

🎯 Requirements

  • Experience: 1–3 years in Customer Success, Account Mgmt, or SaaS Ops.
  • Organizational mastery to manage high-volume accounts.
  • Tech & data savvy; comfortable with Salesforce and CRM tools.
  • Strong written and verbal communication during renewals.
  • Efficiency focus; automate routine tasks.

🎁 Benefits

  • Competitive compensation based on skills.
  • Comprehensive health insurance.
  • Remote-first with flexible working hours.
  • 15 observed days off in addition to PTO.
  • Wellness programs and family-friendly policies.
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