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http azure linux aws gcp📋 Description
- Provide product support for Fastly's security products, incl Next-Gen WAF
- Install, configure, troubleshoot, and triage security incidents
- Help customers secure web apps and debug WAF deployments
- Support Japanese-speaking customers using fluent Japanese
🎯 Requirements
- 1+ years in tech support, DevOps, or Solutions Eng role focused on security
- Fluency in Japanese and English (spoken and written) is essential
- Foundational knowledge of web app vulnerabilities (OWASP Top 10)
- Working knowledge of DNS, HTTP, and TLS; OSI model understanding
- Some experience with Linux CLI; Windows Server is a plus
- Experience deploying apps in cloud environments or using CI/CD pipelines
- Practical troubleshooting with WAFs, proxies, or app delivery controllers
🎁 Benefits
- Competitive benefits package varies by country
- Global distributed teams with in-person orientation in SF
- Eligible for equity and discretionary bonus programs
- Opportunity to work with Fastly's security product suite
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