Assess clients' credibility in onboarding and monitoring workflows.
Manage written-off portfolio; contact clients to negotiate payment arrangements.
Research account histories; provide tailored risk mitigation recommendations.
Deliver insights to support onboarding, monitoring and collection decisions.
Identify issues, irregularities and emerging risks; escalate when needed.
Provide feedback on data, tools and vendors for efficiency improvements.

🎯 Requirements

5+ years' experience in bad debt collections, credit underwriting, and financial statement analysis.
Effective communication skills; attention to detail
Team player with strong interpersonal and written/verbal communication
Curious, proactive self-starter with urgency and bias for action in a fast-paced environment
Comfort with complex data/analytics; SQL preferred
Knowledge of credit card industry is preferred

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