Bridge Compliance and Product/Engineering; manage escalations within 24 hours.
Lead end-to-end product releases; drive adoption via training and docs.
Maintain data quality by fixing reporting bugs; run SQL analyses for leadership.
Manage daily technical workflows with external partners.

🎯 Requirements

Strong Zendesk and Google Sheets skills; basic SQL; interest in Snowflake/Tableau.
Bias for action; troubleshoot friction points independently.
Highly organized; manage multiple tasks with urgency and clear timelines.
Change Champion; sell workflow improvements to end-users for adoption.

🎁 Benefits

Performance-based bonus, equity, and benefits package.

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