Related skills
google workspace ticketing systems sheets docs campaign setup📋 Description
- Escalate complex campaign issues and platform behavior
- Explain internal workflows to brands clearly and empathetically
- Maintain mastery of campaign setup for hybrid launches
- Collaborate with Account Management, Support, and Engineering
- Build client confidence with knowledge of the sampling ecosystem
🎯 Requirements
- Fluent in English with strong written/verbal skills
- Clear client communication during troubleshooting
- Operational savvy with internal admin tools
- Proficient in Google Workspace (Sheets, Docs) and ticketing systems
- Process-driven with high attention to detail
- Problem solver who explains solutions to tech and non-tech teams
🎁 Benefits
- Hybrid work schedule (1 PM to 10 PM LTU)
- LTU holiday schedule applicable
- Collaborative, cross-functional team environment
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