Related skills
salesforce rest natural language processing postman speech recognitionπ Description
- Handle pre-sales SOW requests from creation to handoff.
- Gather business requirements and determine project effort.
- Design and configure Five9 platform applications for each customer.
- Provide configuration advice and resolve product issues.
- Train customers to ensure understanding of the application.
- Manage consulting engagements and stakeholder communications.
π― Requirements
- Bachelor's degree in CS/IT/Software Eng or related field (or equivalent)
- Minimum 3 years of customer-facing experience
- Willing to travel up to 10% nationally; possible international travel
- Self-starter with strong time management; able to manage multiple activities
- Excellent verbal and written communication
- Ability to learn new skills and explain complex concepts to non-technical users
π Benefits
- Team-first culture and inclusive environment
- Equal opportunity employer
- Growth and learning opportunities in AI and cloud tech
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