Associate Automation Engineer, Professional Services

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce rest natural language processing postman speech recognition

πŸ“‹ Description

  • Handle pre-sales SOW requests from creation to handoff.
  • Gather business requirements and determine project effort.
  • Design and configure Five9 platform applications for each customer.
  • Provide configuration advice and resolve product issues.
  • Train customers to ensure understanding of the application.
  • Manage consulting engagements and stakeholder communications.

🎯 Requirements

  • Bachelor's degree in CS/IT/Software Eng or related field (or equivalent)
  • Minimum 3 years of customer-facing experience
  • Willing to travel up to 10% nationally; possible international travel
  • Self-starter with strong time management; able to manage multiple activities
  • Excellent verbal and written communication
  • Ability to learn new skills and explain complex concepts to non-technical users

🎁 Benefits

  • Team-first culture and inclusive environment
  • Equal opportunity employer
  • Growth and learning opportunities in AI and cloud tech
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