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crm salesforce devops saas jira📋 Description
- Scale adoption by guiding users to adopt key features for ROI.
- Drive retention with proactive success plans aligned to goals.
- Champion the Voice of the Customer to influence roadmaps.
- Maximize growth via business reviews showing ROI.
- Coordinate with Sales, Solution Engineering, and Training teams.
- Own the customer relationship as the single source of truth.
🎯 Requirements
- 3+ years in CS, AM, or similar in enterprise SaaS.
- Strong DevOps concepts, CI/CD pipelines, deployment.
- Proven track record managing international enterprise customers.
- Analytical CRM skills (Salesforce/JIRA) to track metrics.
- Exceptional English with senior decision-makers.
- Bachelor's degree in CS/Business; Public Sector experience preferred.
🎁 Benefits
- Base salary is only one component of compensation.
- Salary range: $77,000- $90,000 depending on skills/location.
- Discretionary bonuses or commissions may apply.
- Equity RSUs and Employee Stock Purchase Plan.
- Comprehensive benefits including medical, dental, vision, retirement.
- Hybrid work: 3 days in office / 2 days remote.
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