Related skills
communication crm account management customer success saas
{"Description":"
📋 Description
- Manage a book of business, primary contact for assigned accounts
- Support renewals and expansion with Account Managers
- Build trusted relationships and understand client goals
- Monitor account health and KPIs, flag risks early
- Collaborate with Success, Sales, Marketing, Billing for a seamless experience
- Maintain accurate CRM records
- Grow product knowledge about customers and industry trends
🎯 Requirements
- 1–2 years in Sales, Customer Success, or Account Management
- Strong communication skills and ability to build rapport
- Organized and detail oriented; manage multiple accounts
- Comfortable working in a fast paced remote environment
- Curiosity and genuine interest in helping customers succeed
- Experience in SaaS or using CRM tools is a plus
- Must be located in the Americas or Dublin, Ireland
🎁 Benefits
- 100% medical, dental, vision, mental health coverage
- 16 weeks paid parental leave
- Unlimited PTO
- Retirement matching
- Remote work stipend
- Professional development budget
- Sabbatical leave
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