Associate Account Manager

📋 Description

• Serve as the primary executor of day-to-day account management activities for assigned named accounts.
• Retain, expand and execute defined account strategies and initiatives with oversight, ensuring timelines, deliverables, and commitments are met.
• Act as a reliable point person for account-level operational workstreams, coordinating tasks and follow-ups across stakeholders.
• Support analysis of account-level usage, performance, and product adoption.
• Identify product-level gaps and opportunities for growth within assigned accounts.
• Surface potential risks, issues, or opportunities early and escalate appropriately.

🎯 Requirements

• 3+ years in sales or account management
• Proven relationship-building with clients and internal teams
• Cross-functional collaboration across departments
• Strong critical thinking and problem-solving
• Excellent organizational skills; maintain Salesforce data accuracy
• Clear, proactive communication and accountability

🎁 Benefits

• Equity stock options
• Flexible vacation
• Medical, dental, vision and life insurance
• 401(k) and FSA
• Fully remote role for eligible states
• Equal opportunity employer