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crm account management salesforce saas renewalsπ Description
- Own small-dollar renewal pipeline for a portfolio.
- Manage contract amendments, bookings, and modifications.
- Primary internal resource for senior ADs on routine tasks.
- Customer operational liaison for billing and basic contract inquiries.
- Support account strategy with renewal forecasts and data.
- Master Salesforce and pricing tools for pipeline forecasting.
π― Requirements
- 2-5 years in account support, inside sales, SDE, or AM in B2B SaaS.
- Highly organized, process-driven with strong attention to detail.
- Strong written and verbal communication with clients.
- Technical fluency: Salesforce + MS Office or Google Workspace.
- Self-starter who thrives in a team-focused, enterprise sales env.
- Ability to manage multiple priorities and complex admin tasks.
π Benefits
- Hybrid work environment supporting flexible collaboration.
- Strategic entry point into Bazaarvoice's Enterprise sales org.
- Exposure to high-value accounts and senior leadership.
- Inclusive, diverse culture and commitment to growth.
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