Added
2 days ago
Type
Full time
Salary
Salary not provided

Related skills

sales onboarding customer experience team leadership retail management

πŸ“‹ Description

  • Lead daily team huddles and floor execution; reinforce sales priorities.
  • Coach, develop, and motivate associates through real-time feedback and hands-on leadership.
  • Balance floor leadership, reporting, and sales execution for planning and customer experience.
  • Support hiring, onboarding, and training of sales-driven teams.
  • Contribute to store performance using KPI insights to adjust execution.
  • Lead during high-traffic periods; protect service standards and customer experience.

🎯 Requirements

  • Previous experience in a retail lead or management role, supporting a similar-sized team and store volume.
  • Proven ability to lead, coach, and develop teams to drive business results while delivering an exceptional customer experience.
  • Experience recruiting, onboarding, and retaining high-performing teams, consistently meeting or exceeding store KPIs.
  • Strong capability to balance floor leadership, reporting, and sales execution, with exposure to sales planning and performance management.
  • Analytical and adaptable, using sales, staffing, and KPI insights to make real-time decisions, especially during high-traffic periods.
  • Alignment with Knix values; delivering a comfortable, inclusive end-to-end client experience; community events are a plus.

🎁 Benefits

  • Base salary plus monthly bonus, with performance-based pay increases.
  • Health benefits starting on day one; access to mental health & wellness platform.
  • Parental leave top-up up to 80% of your salary.
  • RRSP matching up to 3% of your pay.
  • 50% discount on Knix products.
  • Paid vacation days and 3 floater days annually.
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