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customer service excel microsoft office retail management scheduling📋 Description
- Lead customer service to exceed daily sales and create welcoming experiences.
- Support and motivate the sales team on the shop floor; remove obstacles.
- Develop self and coach staff to improve skills and performance.
- Be real and adapt to business needs while sharing feedback.
- Engage the team to uphold brand values and build relationships.
- Oversee stock, inventory, and merchandising to drive sales.
🎯 Requirements
- 1-3 years managing or supervising in a retail environment
- Excellent listening and communication skills
- Excellent analytical, critical thinking and troubleshooting skills
- Excellent organization and time management skills
- Strong customer service, supervisory and sales skills
- Knowledge and interest in skincare, natural beauty and ethical business
- Ability to work flexible hours including holidays, evenings and weekends
🎁 Benefits
- Fun, funky store atmosphere that encourages individuality
- 50% discount on all Lush products
- Unconventional retail structure to support entrepreneurship
- Growth opportunities; Lush promotes from within
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