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customer service excel microsoft office retail operations scheduling📋 Description
- Support Shop Manager in all business areas, ensuring customer and staff experience.
- Lead with Lush Leadership Practices on the shop floor.
- Act as second-in-command, covering Manager duties as needed.
- Drive Sales & Customer Experience: exceed daily goals.
- Operations focus: stock, inventory, scheduling, safety, store standards.
- Collaborate on visuals/merchandising to drive sales.
🎯 Requirements
- 1-3 years managing or supervising retail.
- Excellent listening and communication skills.
- Strong analytical, critical thinking and troubleshooting.
- Excellent organization and time management.
- Strong customer service, supervisory and sales skills.
- Knowledge of skincare, natural beauty and ethical business.
- Ability to work flexible hours including holidays, evenings and weekends.
🎁 Benefits
- Fun store atmosphere where individuality is encouraged.
- 50% discount on all products.
- Unconventional retail structure to support entrepreneurship.
- Growth opportunities; Lush promotes from within.
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