Related skills
customer service excel microsoft office leadership scheduling📋 Description
- Support Shop Manager as second-in-command; lead daily operations.
- Lead team on the sales floor; deliver great service and efficiency.
- Drive ops excellence: maintain standards, safety, and product integrity.
- Plan and manage scheduling and time/attendance to meet shop needs.
- Recruit, select and onboard staff; support staffing plans.
- Develop staff through coaching and feedback to grow talent.
🎯 Requirements
- 1-3 years managing or supervising in retail.
- Excellent listening, communication and customer service skills.
- Strong analytical, critical thinking and troubleshooting.
- Excellent organization and time management; sales-minded.
- Flexibility to work holidays, evenings and weekends.
- Preferred: Excel, MS Office; basic HR; cross-cultural/DEIB; languages.
🎁 Benefits
- Fun store atmosphere where individuality is encouraged.
- 50% discount off all products.
- Unconventional retail structure supporting entrepreneurial spirit.
- Opportunity for growth as Lush promotes from within.
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