Ensure on-time shipments; handle exceptions.
Meet internal KPIs and SLAs for quality delivery.
Follow standard operating procedures (SOP).
Resolve client issues quickly; ensure smooth origin/destination operations; escalate as needed.
Coordinate day-to-day logistics with ocean carriers, cartage partners, customs, and warehouses.
Execute end-to-end movement of freight within a regional network.

🎯 Requirements

Bachelor's degree
5+ years global forwarding or related experience
Growth mindset; always seeking improvements
4+ years in Ocean Freight, import compliance, or warehousing
Strong critical thinking and attention to detail
Effective communication and interpersonal skills
Collaborative team player
Organizational, prioritisation and planning skills; process improvement
Proficient in MS Office or Google apps

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