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customer service excel retail merchandising inventory management📋 Description
- Lead shop operations to exceed sales goals and deliver an inclusive customer experience.
- Build brand knowledge and communicate our values (Fighting Animal Testing, 100% Vegetarian, Naked Packaging).
- Increase product knowledge and provide informed recommendations.
- Drive operational excellence: scheduling, stock, and daily store standards.
- Lead and develop the store team; recruit, coach and retain staff.
- Ensure health and safety, opening/closing procedures, and strong daily communications.
🎯 Requirements
- 1-3 years managing or supervising in a retail environment
- Excellent listening and communication skills
- Excellent analytical, critical thinking and troubleshooting skills
- Excellent organization and time management skills
- Strong customer service, supervisory and sales skills
- Knowledge and interest in skincare, natural beauty and ethical business
🎁 Benefits
- A fun and funky store atmosphere where individualism is encouraged
- A 50% discount off all our products to keep you smelling and feeling fresh
- An unconventional retail structure to support your entrepreneurial spirit
- The opportunity for growth as Lush loves to promote from within
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