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crm customer experience retail leadership store operationsπ Description
- Lead a high-performing team; champion diversity and inclusion.
- Foster dynamic discussions; invite diverse ideas and perspectives.
- Create a culture of honest feedback; praise, coach, and challenge.
- Maintain customer focus; nurture welcoming, fun environment.
- Deliver engaging, memorable customer experiences in-store.
- Build customer relationships using instore CRM tools.
π― Requirements
- Retail leadership experience developing diverse teams.
- Customer-focused mindset; delivering memorable experiences.
- Commercially driven; ability to drive store growth.
- Strong communication, coaching and feedback skills.
- Familiarity with CRM tools and basic data analysis.
π Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension contributions and life assurance
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