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hr customer service excel microsoft office retail management📋 Description
- Assist Shop Manager in all areas as delegated.
- Second-in-command to support customer/staff experience, operations, and sales goals.
- Lead with Lush Leadership Practices: Be Real, Curious, Lead Fearlessly, Adapt.
- Ensure exceptional customer experience and inclusive, welcoming atmosphere.
- Support recruitment, staff development and store training.
- Drive operational excellence across store functions.
🎯 Requirements
- 1-3 years managing or supervising in retail
- Excellent listening and communication skills
- Strong analytical, critical thinking and troubleshooting
- Excellent organization and time management
- Strong customer service, supervisory and sales skills
- Knowledge of skincare, natural beauty and ethical business
- Able to work flexible hours including holidays, evenings and weekends
- Preferred: consultative customer service experience
🎁 Benefits
- Fun and funky store atmosphere where individuality is encouraged
- 50% discount off all products
- Unconventional retail structure to support entrepreneurial spirit
- Growth opportunities; Lush promotes from within
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