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crm team management customer experience retail leadershipπ Description
- Partner with Store Leader to develop the best team.
- Create a high-performing team with diversity and inclusion.
- Encourage open discussions and diverse perspectives.
- Foster honest feedback; praise, coach, and challenge.
- Deliver a welcoming, engaging in-store customer experience.
- Build customer relationships using instore CRM tools.
π― Requirements
- Experience leading retail teams.
- Strong customer focus and service skills.
- Excellent communication and collaboration.
- Knowledge of in-store CRM tools.
- Commercial awareness and trading focus.
- Ability to analyze market trends and opportunities.
π Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and staff sales access
- Extra day off for your birthday
- Pension contributions and life assurance
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