Related skills
customer experience retail leadership operations crm tools📋 Description
- Partner with Store Leader to build a diverse, high-performing team.
- Be customer-focused; create a welcoming, fun environment for customers and team.
- Encourage open discussions; invite diverse perspectives.
- Foster honest feedback; coach and develop the team.
- Drive commercial results; collaborate to maximise trading opportunities.
- Lead operational excellence; respect people, product and the environment.
🎯 Requirements
- Proven leadership and people-development skills.
- Strong customer service and relationship-building.
- Commercial awareness; able to drive trading opportunities.
- Experience using instore CRM tools.
- Excellent communication and collaboration.
- Passion for fashion and Mulberry brand culture.
🎁 Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension contributions and life assurance
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