Related skills
crm teamleadership customerexperience retailoperations traininganddevelopment📋 Description
- Lead and develop a high-performing, diverse in-store team.
- Create a welcoming, customer-focused environment.
- Deliver an engaging, memorable in-store customer experience.
- Develop key customer relationships using in-store CRM tools.
- Drive store growth with commercial focus and market awareness.
- Lead operational excellence with respect for people, product, and environment.
🎯 Requirements
- Proven store leadership experience, preferably luxury fashion.
- Strong people skills and customer-focused mindset.
- Excellent collaboration, communication, and inclusivity.
- Commercial mindset with ability to analyse data for trading opportunities.
- Proficient in in-store CRM tools.
- Adaptable, agile, and customer-obsessed.
🎁 Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and exclusive staff sales
- Extra day off for your birthday
- Pension contributions & Life Assurance
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