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customer service recruitment payroll excel microsoft officeπ Description
- Support Shop Manager to ensure customer experience and shop excellence.
- Act as second-in-command, taking on manager duties when needed.
- Lead on-floor sales and team leadership to meet daily goals.
- Recruit, develop and coach staff; promote from within.
- Ensure policies, procedures, health and safety standards.
- Drive brand education and community engagement to boost traffic.
π― Requirements
- 1-3 years managing or supervising in retail.
- Excellent listening and communication skills.
- Analytical, critical thinking and troubleshooting.
- Strong customer service, supervision and sales skills.
- Knowledge of skincare, natural beauty and ethical business.
- Ability to work flexible hours including holidays, evenings and weekends.
π Benefits
- A fun and funky store atmosphere where individualism is encouraged.
- A 50% discount off all products.
- An unconventional retail structure to support entrepreneurial spirit.
- The opportunity for growth as Lush promotes from within.
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