Asset Resolution Specialist

📋 Description

• The Kiavi Special Servicing Team is the primary contact for customers after loan approval.
• Manages a portfolio of default loans and loss mitigation.
• Analyzes workout options based on financial impact for delinquent loans.
• Negotiates loss mitigation strategies with investors.
• Explains mortgage modification guidelines to customers clearly.
• Ensures updates and decisions are tracked in the appropriate systems.

🎯 Requirements

• Minimum of 2 years mortgage experience.
• Bachelor’s degree.
• Exemplary written and spoken communication.
• Guide customers and investors through retention or liquidation.
• General knowledge of the loss mitigation process.
• Self-starter who can independently manage a pipeline.

🎁 Benefits

• Medical, Dental, and Vision Insurance: Kiavi covers employee-only costs.
• HSA employer contributions: $1,000 for individuals, $2,000 for dependents.
• Disability and Life Insurance: 1x annual salary.
• Remote Work Policy: remote work with setup reimbursement up to $500 and a monthly $85 stipend.
• Flexible Time Off: Employees manage their own time off with approval.
• 401(k) and Company Match: Kiavi matches 100% up to 3% or $8,000.