Assessment Services Specialist

📋 Description

• Support implementation and onboarding for assigned accounts.
• Deliver ongoing advisory; score interpretation and data coaching.
• Execute assessment migration and content work for accounts.
• Own accounts; manage end-to-end engagements from scope to delivery.
• Document and improve: create playbooks and reusable artifacts.
• Partner cross-functionally with Customer Service, Sales, Product, and Content.

🎯 Requirements

• 5+ years in K-12 EdTech, assessment, or customer-facing services.
• Understanding of formative/interim assessments and data-driven decisions.
• Strong written and verbal communication; effective with customers.
• Organized and dependable; able to manage multiple workstreams.
• Comfort with ambiguity; proactive problem-solver.
• Genuine interest in assessment and using data to improve teaching/learning.

🎁 Benefits

• Health & Wellness: medical benefits with premiums, HSA, gym and pet insurance.
• Work From Home: fully remote with a monthly tech stipend.
• Supporting ALL Families: parental leave, fertility support, adoption.
• Financial Wellbeing: 401(k) with employer match.
• Time Off: Flexible PTO and paid holidays.
• Professional Development: annual learning and development allowance.