Related skills
customer service leadership store operations staffing operations management📋 Description
- Develop and execute regional support strategies for NYC stores.
- Drive top-line sales, customer service, and store operations improvements.
- Lead staffing, training, and labor planning with district teams.
🎯 Requirements
- 2+ years as multi-unit regional manager in F&B/retail.
- 2+ years leadership in customer-service roles.
- Ability to recruit and coach diverse part-time staff.
- Knowledge of supply chain, P&L, customer service, HR/compliance.
- Strong organizational and problem-solving skills.
- Baking/bakery equipment experience is a plus.
🎁 Benefits
- Competitive base salary plus quarterly bonus.
- Medical, dental, vision, and pet insurance.
- 401K with employer match.
- 2 weeks paid vacation and paid sick leave.
- 2 wellness days for Insomnia.
- Company laptop and commuter reimbursement.
- Free cookies.
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