Related skills
customer service supply chain staff training p&l analysis multi-unit management📋 Description
- Lead 3-4 stores in the Boston/New England market
- Drive top-line sales and customer service training
- Hire, retain and develop diverse store teams
- Execute strategic planning for store performance
- Partner with ops and workforce teams on staffing
- Ensure store policies and procedures are followed
🎯 Requirements
- 2+ years as multi-unit regional manager in food/bev, restaurant, or retail
- 2+ years leadership in a customer-service role
- Ability to hire and coach a diverse part-time staff
- Knowledge of supply chain, P&L, customer service, compliance, HR
- Strong organizational, interpersonal and problem-solving skills
- Prior baking/bakery equipment experience a plus
🎁 Benefits
- Competitive base plus quarterly bonus
- Medical, dental, vision and pet insurance
- 401K with company match
- 2 weeks paid vacation and sick time
- 2 Insomnia wellness days
- Company laptop and commuter reimbursement
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