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Implementation Success Manager – Expense Audit

Added
19 days ago
Type
Full time
Salary
Salary not provided

Related skills

saas project management stakeholder management implementation cross-functional collaboration

AppZen is seeking an experienced Project Manager to join our Pune office and support our US-based customers. This role will focus on delivering and managing projects for AppZen’s market-leading Expense Audit product. You will work in a dynamic, fast-growing environment, collaborating with cross-functional global teams to ensure successful implementations and ongoing customer success.

Shift: 3:00 PM – 12:00 AM IST

Key Responsibilities:

  • Manage end-to-end project delivery for AppZen’s Expense Audit product, from initiation through completion.
  • Act as the primary point of contact for customers during implementation.
  • Plan, track, and manage project scope, timelines, resources, risks, and dependencies.
  • Coordinate with internal teams including Product, Engineering, Support, and Customer Success.
  • Ensure projects are delivered on time, within scope, and to a high standard of quality.
  • Communicate project status, risks, and milestones clearly to stakeholders.
  • Drive process improvements and best practices across project delivery.
  • Required Skills & Qualifications:

  • Proven experience as a Project Manager, preferably in SaaS or enterprise software implementations.
  • Strong understanding of project management methodologies and tools.
  • Excellent communication and stakeholder management skills.
  • Ability to work effectively with global teams and support US customers during overlapping business hours.
  • Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
  • Why Join Us?

  • Opportunity to work with a market leader in AI-powered financial automation.
  • Hands-on experience with cutting-edge technologies, including AI agents and agentic-based workflows and processes.
  • Exposure to and collaboration with some of the biggest enterprises in the world.
  • A dynamic role within a rapidly growing company that values innovation and impact.
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