Sales Engineer

About Appspace:

At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work.

Your Role as a Sales Engineer: 

As a Sales Engineer, you will partner with our Account Executives in a pre-sales technical role, showcasing Appspace product solutions, setting up demonstrations, and explaining features and benefits to customers and partners. Additionally, you will partner with our Customer Success and Enhanced Services teams as a post-sales subject matter expert to drive existing account expansion via new feature demonstration, client use case consultation, and custom project scoping and implementation. The Sales Engineer must understand customer business needs and use this understanding to define a solution that fits those requirements and allows the customer to have scalability and flexibility for future needs. This position requires excellent communication skills on both a technical and business level with stellar interpersonal and presentation skills.

A Day in the Life of a Sales Engineer: 

• Provide technical and sales support for assigned and prospective customers
• Take the lead on moving opportunities through the sales process from a technical perspective, knowing when to engage other team members for success and closure
• Perform technical presentations for customers, partners, and prospects
• Assist with developing formal sales plans and proposals for assigned opportunities, selling at the solution and architectural level.
• Ability to understand complex customer technical and business situations and identify where Appspace solutions can provide value.
• Act as an SME for ongoing implementations and deployments to provide solutions that fit customer use cases.  
• Collaborate with our Enhanced Services team and Customer Success team to ensure proposed solutions are properly scoped and, ultimately, successful.  
• Help drive account and partner relationship building
• Keeping up-to-date on relevant competitive solutions, products, and services

What You’ll Need: 

• Ability to build strong customer relationships leading to trusted advisor status within customer and partner base
• In-depth knowledge of baseline pre-sales product and engineering skills
• Knowledge of relevant solutions sets, product line specifications, performance criteria, and applications of use
• Competitive knowledge (in the areas of digital media and content management, space management, room booking)
• Excellent written and verbal communication, listening, negotiation, and presentation skills
• Ability to work effectively across teams and collaborate with a variety of departments.
• Demonstrated history of exhibiting technical knowledge and consultative skills
• Prior sales, sales engineering, or solution architect experience preferred
• Preferred skills: working knowledge/use of Salesforce, Scripting, Web Development (HTML, JavaScript, and AngularJS), O365/Azure, working knowledge of containerization/Kubernetes, cloud solutions, IPTV streaming, digital signage/video walls, space management/room booking tools (IWMS, etc.); prior Software/SaaS Company and Industry experience
• Bachelor’s Degree and minimum 5 years professional experience (Computer Science/Information Technology and Engineering fields preferred but not required)

The Perks of Working for Appspace:

For all our US based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, 401(k) plan and a fully paid parental leave program.

Additional perks include:

• Generous PTO

• Flexible work schedules

• Remote work opportunities

• Paid company holidays

• Appspace Quiet Fridays (No non-essential internal meetings scheduled)

• A casual dress work environment 

Disclaimer:

Appspace is committed to equitable compensation practices and complies with all applicable local, state, and federal regulations. For jurisdictions that require pay scale disclosure, a general compensation range may be provided during the initial stages of the interview process. Final compensation will be based on multiple factors including experience, skills, certifications, and overall fit for the role.

If you are located in a jurisdiction with specific pay transparency requirements, we will be happy to discuss the relevant range during your application process.