ABOUT APPLY DIGITAL

Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.

Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.

Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.

At Apply Digital, we believe in the “

One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.

Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.

Visit our

Careers pageto learn how we can unlock your potential.

LOCATION:Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in the

Greater Los Angeles area,

with working hours that align to

PST. This is a hybrid role and requires regular on-site presence at our client's office in Inglewood, at least 3 days a week.

THE ROLE:

Apply Digital is seeking a Senior Project Manager who can bring clarity, structure, and momentum to complex digital programs. This role spans strategic planning, process improvement, execution, and stakeholder coordination, working hand-in-hand with internal teams and client partners. You’ll draw on your agency or consultancy experience guiding major digital transformation efforts, helping organizations operate more effectively across product, design, and engineering. We’re looking for someone who stays composed under pressure, keeps initiatives on course, and recognizes how each project connects to broader systems and platforms. Hands-on experience managing flagship initiatives and delivering cohesive digital solutions across is highly valued.

In this senior position, you’ll apply a strong understanding of agile methodologies and the software development life cycle to ensure projects are delivered with precision and quality. Acting as the bridge between business objectives and technical execution, you’ll help teams work efficiently and make informed decisions grounded in data and context. You will balance tactical oversight with strategic perspective, able to zoom in on delivery details without losing sight of long-term goals. Skilled communication and facilitation are central to your approach, enabling alignment across diverse groups and translating conversations into actionable plans, timelines, and deliverables that meet client expectations on time and within scope.

RESPONSIBILITIES

Lead and oversee complex digital projects from kickoff through delivery, coordinating all aspects of execution—from defining objectives and translating client outcomes into clear plans, to managing delivery against scope, timeline, and budget.

Collaborate closely with cross-functional teams, including developers, designers, data analysts, QA, and product managers, to ensure smooth workflows, clear communication, and successful project outcomes.

Guide teams through Agile and hybrid methodologies, facilitating sprint planning, daily stand-ups, reviews, and retrospectives to maintain focus, transparency, and continuous improvement.

Define and manage project roadmaps, milestones, and capacity plans, ensuring deliverables are met on time and within scope while proactively identifying dependencies, bottlenecks, and risks.

Serve as a key liaison between technical and business stakeholders, helping to shape project objectives, resource allocation, and delivery priorities that align with strategic goals.

Partner with analytics and technical teams to inform decisions with data, support testing strategies, and validate project performance against KPIs and success metrics.

Ensure the integration and quality of data across platforms, fostering insights that drive optimization and measurable business value.

Oversee the release process across multiple platforms, coordinating production deployments, resolving blockers, and maintaining quality assurance standards.

Facilitate strategic workshops and discovery sessions—including requirements gathering, concepting, design reviews, and feedback cycles—to drive alignment and shared understanding across teams.

Maintain clear documentation and progress tracking in project management tools, ensuring deliverables and requirements are captured, communicated, and accessible to the appropriate audience.

Manage third-party vendors and partners, ensuring adherence to SLAs, budget expectations, and integration within the broader delivery framework.

Report regularly on project health, status, risks, and performance metrics, ensuring transparency with leadership, the PMO, and client stakeholders.

Foster a collaborative, one-team culture by monitoring team morale, encouraging continuous learning, and supporting the adoption of new tools and methodologies that enhance delivery efficiency.

REQUIREMENTS

7+ years of experience leading complex, end-to-end digital programs in an agency, consultancy, or professional services environment—ideally for global or enterprise clients—with a proven record of launching flagship high-profile digital platforms.

Previous experience as a Project Manager supporting digital initiatives, demonstrating the ability to navigate technical complexity, stakeholder visibility, and high expectations around performance, reliability, and delivery.

Strong foundation in digital project management, including ownership of timelines, budgets, scope, and delivery across digital applications, with an ability to adapt to evolving client and business needs.

Deep understanding of the software development lifecycle (SDLC), continuous integration/continuous delivery (CI/CD), and agile delivery frameworks (Scrum, Kanban, or hybrid). Agile or Scrum Master certifications (CSM, PMI-ACP, or equivalent) are an asset.

Experienced in facilitating cross-functional collaboration between technical, design, data, and business teams—aligning priorities, driving accountability, and ensuring seamless communication.

Known for a strong, energetic leadership presence—able to motivate teams, influence decisions, and maintain focus under pressure while modeling professionalism, empathy, and composure.

Highly emotionally intelligent and adaptable, able to assess team dynamics, anticipate challenges, and adjust communication styles to ensure alignment and trust across client and internal stakeholders.

Skilled in facilitation and stakeholder management, from sprint ceremonies to executive reviews, translating discussions into actionable delivery plans and measurable outcomes.

Technically fluent, with the ability to engage credibly on topics including AI, data analytics, cloud architecture, and platform integrations, and to leverage analytics for data-informed decision-making.

Experience managing headless or composable platform implementations across eCommerce, CMS, loyalty, and personalization systems (e.g., CommerceTools, Contentful, Talon.One, Auth0, Segment, etc.).

Adept at vendor and partner management, including defining scopes, budgets, and SLAs, while ensuring accountability and integration within larger delivery efforts.

Proficient in project and collaboration tools such as Jira, Confluence, Airtable, Notion, Smartsheet, and Google Suite; hands-on experience managing Jira development boards preferred.

Skilled in tracking and reporting KPIs and performance metrics, using insights to drive continuous improvement in processes and outcomes.

Strong relationship builder who can partner confidently with Director, VP, and C-suite stakeholders, balancing diplomacy with clear communication and sound judgment.

A servant leader with curiosity, resilience, and a can-do attitude—committed to fostering team success, growth, and a positive, one-team culture.

Demonstrated critical thinking and problem-solving abilities, with a proactive approach to resolving ambiguity and driving projects toward clear, impactful results.

#LI-Hybrid #LI-SE1 #Promoted

Additional Information

LIFE AT APPLY DIGITAL

At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:

Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.

An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.

Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time offer (PTO); allowing ample time away from work to promote overall well-being.

Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.

Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.

For more information, visit the

Diversity, Equity, and Inclusion (DEI)section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at

careers@applydigital.com.

Apply Digital

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