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ABOUT APPLY DIGITAL
Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.
Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.
At Apply Digital, we believe in the “
One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.
Visit our
Careers pageto learn how we can unlock your potential.LOCATION: Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in Mexico City, preferably working in hours that align to CT (Central Timezone).
THE ROLE:
The Program Director is a leadership role responsible for spearheading the program delivery strategy and execution across a diverse portfolio of major client account engagements. Central to this role is the cultivation and management of direct client relationships at the executive level, ensuring the successful execution of projects across an account portfolio. This role involves leading cross-functional program teams, establishing delivery governance mechanisms, and driving strategies to meet program goals, while balancing delivery and financial success to meet profitability and growth targets.
You will develop, define and lead the oversight and governance mechanisms for various workstreams across the client account, with the critical responsibility of integration across all those processes related to those work streams. A key skill set for this role is to manage cross-functional program or project teams, establish appropriate strategies and plans to meet the strategic goals of the program or project(s), and drive priorities/task assignments in-line with overall objectives/goals.
You will manage extremely complex issues with the team, through analysis of intangible variables requiring a high degree of creativity and innovation. You will navigate teams through difficult activities and challenges, independently identifying and applying effective program management principles to develop resolution plans expeditiously. You will also be responsible for building and maintaining program or project plans, schedules, and performance reports. You must be prepared to both independently lead cross-functional teams and provide program management support for programs or projects where someone else serves as the Lead.
In addition to serving as a trusted advisor to clients, the Program Director assumes a critical role within the Account Leadership Team. They are tasked with nurturing talent within their team, inspiring and guiding members towards achieving excellence in their respective roles.
This role reports to the Head of Project Management and will require to attend to the office of the client in Mexico City.
The Program Director will develop timelines with quick wins and long-term roadmaps, provide governance, lead program or project teams through program or project planning, lead workshop facilitation, drive execution and manage risk, allocate budgets and resources appropriately, and coordinate interdependencies across all the functions. Specifically:
RESPONSIBILITIES:#LI-Hybrid #LI-SE1 #Promoted
Additional InformationLIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:
Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.
For more information, visit the
Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at careers@applydigital.com.Help us maintain the quality of jobs posted on Empllo!
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