Related skills
account management customer success program management ai enterprise📋 Description
- Working with customer leadership to identify, quantify and report value targets for productivity gains and financial impact
- Ensuring seamless operations and delivery for the overall customer program, in close partnership with the Cognition account team
- Ensuring everyone at customer and Cog has visibility on playbook implementation, consumption metrics and value metrics
- Maintaining great relationships and customer trust via delivery
- Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment
- Apply world class analytical and technical program management skills to support customer executives and teams, particularly with value realization and tracking
🎯 Requirements
- Computer science or EE undergrad
- SWE intern or full time work experience
- 3-5 years at a top-3 strategy firm in value targeting and tech strategy
- Ideally 2+ years experience at a startup in a customer-facing role
- Thrive in ambiguous, fast-changing environments
- Demonstrated ability to learn exceptionally fast
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